Full-Time | In-Person
Why Join Melodia Care Hospice? At Melodia Care Hospice, we believe that compassionate care starts with our people. When you join our team, you become part of a mission-driven organization dedicated to bringing comfort, dignity, and peace to patients and their families.
Job Functions & Responsibilities:
New Business Development
- Work with team in researching and analyzing market conditions, competitive landscape, and target market profiles to identify potential new partners and clientele.
- Ensure a strong company presence in the area. Utilize cold calling, email marketing, direct mail, advertising, special events, and face-to-face selling to generate awareness.
- Maintain comprehensive knowledge of industry trends, changes in government regulations, and emergence of new payer groups.
- Planning and achievement of territory admission goals as required. Works in tandem with the business development team and Company operations in preparation of annual business plans.
- Develop new business strategies to identify and pursue high-value prospects including physicians practices, various facility types such as hospital, skilled nursing and rehabilitation, long term acute care, Residential Care Facilities for the Elderly (RCFE), and other senior living settings within assigned territory to open new accounts
Sales & Marketing
- Manage and nurture relationships with referral partners within assigned territory utilizing a variety of techniques including value-added services, educational programs, and charitable events.
- Manage and nurture internal relationships with various departments within Melodia Care, such as intake, clinical, and admin, to promote smooth patient transitions and seamless operations.
- Maintain an active database of 200+ referral partners with critical demographic (age, birthday, location, familial status, presence of children) and psychographic (hobbies, interests, personality traits) information
- Promote a consistent flow of referrals and admits, with a minimum performance level of at least 85% of target quota.
- Makes sales calls, arranges appointments, engages in prospecting activities, generates leads, qualifies opportunities and proposes solutions to current and potential referral sources.
- Meets with the business development team/executive team to discuss sales activities, new opportunities, and potential issues on a weekly basis. Gathers/organizes account related information and provides input on key customer opportunities or service offerings.
Account Management
- Assist senior management in developing and implementing monthly account planning and activities.
- Analyze account performance and develop quarterly/annual account reviews with data on service levels, admission patterns, readmission trends, and other business insights.
- Acts as a liaison between referral sources and Melodia Care to provide information on services and key company updates. Delivers educational programs to maintain positive customer relations and to keep referral sources current on hospice care service offerings.
- Serve as the primary point of contact for patients, referral sources, and the Melodia Care clinical team in maintaining high customer service levels and anticipating any care delivery issues.
What We Offer:
- Health, Dental & Vision Insurance
- 401(k) Retirement Plan
- Sick Pay & PTO
- Career Growth Opportunities